CNIPA-registered agency

Privacy

How we handle your information.

This notice explains the information collected through this website and how it is used to respond to trademark inquiries.

Last updated: November 6, 2026

Information we collect

When you submit the inquiry form, we may collect your name, email address, company or brand name, country or region, applicant type, request type, and the information you choose to include about your trademark and business.

This website is hosted by a service provider that may process standard technical information such as IP address, browser type, requested pages, and security logs.

How we use information

  • To review and respond to your inquiry
  • To provide requested trademark information, quotations or services
  • To maintain appropriate business and service records
  • To protect the website, prevent misuse and meet legal obligations

What not to send through the form

Do not submit passports, identity cards, account passwords, payment card details, or other unnecessary sensitive personal information through the website form. If documents are required for a service, we will provide an appropriate next step.

Sharing

We may share information with service providers that support website hosting, email, document management, or professional administration. We do not sell inquiry information. Information may be disclosed where required by law or necessary to protect legal rights.

Retention and security

We keep information for as long as reasonably necessary to answer the inquiry and maintain relevant business records. We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed to be completely secure.

Your choices

You may ask us to correct information you submitted or discuss a privacy question by using the inquiry form and selecting “Other trademark support.” Provide enough context for us to identify your inquiry without sending sensitive documents.

Cookies and analytics

This website does not currently include advertising trackers or third-party analytics. If that changes, this notice and any relevant consent controls will be updated.

Questions about this noticeUse the contact form and mention “Privacy question” in your message.
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